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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kimmy Murphy

September 6, 2024

5  out of  5
rating by Kimmy Murphy
"Excellent customer service..very nice professional!!!"
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Eugene Holmes

September 4, 2024

5  out of  5
rating by Eugene Holmes
"My agent Micaela was awesome! She was a big help and was very informative, not to mention saving me a couple hundred dollars every month. Should of switched a long time ago."
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Alexa Flores

September 4, 2024

5  out of  5
rating by Alexa Flores
"Bill be Kil-lin that customer service. Bill got them Kil-ler rates. He be saving me them Bills."
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Jason Dukes

August 29, 2024

5  out of  5
rating by Jason Dukes
"Susan was a real help in helping not just get the affordable insurance I need, but just other helpful tips in understand my states requirements. She also made finding the right paperwork and helping it become easily accessible to me when I was confused in what I needed. Definitely calling her again once I get my new vehicle, 10/10 SUPER helpful"
We responded:
"Thank you so much for your fantastic review, Jason! We’re thrilled to hear that Susan was able to assist you not only with finding affordable insurance but also with understanding your state’s requirements and navigating the necessary paperwork. It’s wonderful to know that her support made the process easier for you. We look forward to helping you again when you get your new vehicle. If you have any more questions or need assistance in the meantime, don’t hesitate to reach out. Your satisfaction is our priority! - Mike"
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Mary Saitta

August 21, 2024

4  out of  5
rating by Mary Saitta
"Agent was very helpful and answered all my questions, followed up with immediately when I had questions. Kind person"
We responded:
"Thank you for your kind words! We’re thrilled to hear that our agent was helpful, attentive, and able to address all your questions. Providing prompt and thorough support is something we take pride in, and we’re glad to know you had a positive experience. Thanks so much for the great feedback! - Mike"
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Rickey Dobbins

August 20, 2024

5  out of  5
rating by Rickey Dobbins
"She was very helpful, very knowledgeable. Got me taken care of quickly and has a enjoyable personality.It was really easy to speak to her and I really enjoyed doing business with her."
We responded:
"Rickey, thank you so much for taking the time to share this great review! We truly appreciate your kind words and recommendation. If you ever need further assistance or have any questions, please feel free to reach out. - Mike"
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Otis Richardson

July 31, 2024

5  out of  5
rating by Otis Richardson
"The insurance for my Condo went up $200 so I wanted to get a quote from another company and got a few referrals. My neighbor suggested Mike Burton's office. Got a quick reply from Susan who reviewed my current coverage and offered advice on how I could lower my premium. I ended up switching to State Farm and appreciated Susan's expertise. I highly recommend their customer service."
We responded:
"Thank you so much for taking the time to share your experience with us, Otis! We’re thrilled to hear that Susan was able to assist you effectively and that you found her advice helpful in lowering your premium. At our office, we strive to provide excellent customer service and valuable expertise, and it’s fantastic to know we hit the mark for you. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We’re here to help! - Mike"
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djurdjica zoric

July 30, 2024

5  out of  5
rating by djurdjica zoric
"Very pleased , thank you"
We responded:
"So glad to hear! Thank you so much for the review! - Mike"
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Bryan Polick

July 22, 2024

5  out of  5
rating by Bryan Polick
"Bill was an excellent agent to deal with answered all my questions and helped me to get the policy I needed. Not to mention saved me a lot of money!"
We responded:
"Bryan, thank you so much for your wonderful review! We're delighted to hear that Bill provided excellent service and helped you find the right policy while saving you money. We'll make sure to pass along your compliments to him. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your business! - Mike"
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Shawmekia Felders

July 17, 2024

5  out of  5
rating by Shawmekia Felders
"Angie went above and beyond to insure that I got insured. Her energy was great during the challenges and I was totally satisfied."
We responded:
"Thank you so much for your kind words, Shawmekia! We're thrilled to hear that Angie provided exceptional service and made sure you were taken care of every step of the way. We'll be sure to pass along your compliments to her. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business! - Mike"
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Adam D

July 16, 2024

1  out of  5
rating by Adam D
"Horrible people to deal with !!!! They increase our house insurance $400 in last 2 years , my wife tried to call/contact them for 3 weeks , leaving them a bunch of messages , No One seems to care . they only care only when you pay them and renew your policy . At the moment we have 3 cars with them and the house . We will cancel and move to other budget friendly company and also more communicative ! I honestly doubt all this 5* reviews on Google are honest reviews , someone should investigate this !"
We responded:
"Thank you Adam for your review. Please call me at 773-685-5500 to discuss this. I can't find anyone with the name starting with Adam D in our agency. But we'd like to try to rectify the situation. Thank you!"
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eddy lettec

July 15, 2024

5  out of  5
rating by eddy lettec
"thanks for the quick service over the phone!"
We responded:
"Eddy, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day. - Mike"
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JOSEFINA Fosados

July 15, 2024

5  out of  5
rating by JOSEFINA Fosados
"Amazing communication and great customer service."
We responded:
"Josefina, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Mike"
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Anne Stone

July 12, 2024

5  out of  5
rating by Anne Stone
"Awesome experience and great service with Angie who was so helpful."
We responded:
"Anne, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Mike"
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Leo Chavez

July 11, 2024

5  out of  5
rating by Leo Chavez
"Micaela was very pleasant, very hopeful, very nice, thank you so much!"
We responded:
"Leo, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Mike"
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Justyce Williams

July 11, 2024

5  out of  5
rating by Justyce Williams
"Angie was great at assisting me with switching insurance companies."
We responded:
"Justyce, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Mike"
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Journey

July 11, 2024

5  out of  5
rating by Journey
"MICAELA was fantastic and a very big help getting me exactly what I wanted for my auto insurance. She is professional in every way, and I would recommend her to anyone seeking State Farm Insurance with her. Thank you so much."
We responded:
"Hello, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Mike"
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Cristina Iglesias

June 28, 2024

5  out of  5
rating by Cristina Iglesias
"Profesionales totalmente! Rápido, claro, efectivo su servicio y amabilidad. Estoy impresionada! Mi mejor experiencia con seguros de mi vida!"
We responded:
"Cristina, ¡Gracias por tus amables comentarios! - Mike "
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Jose Pomales

June 19, 2024

5  out of  5
rating by Jose Pomales
"I recently had the pleasure of working with Mike's team at State Farm Insurance, particularly with Angie from their sales department, and I cannot speak highly enough of the service I received. From the moment I contacted them, I was impressed by their professionalism and dedication to ensuring I got the best coverage tailored to my needs. Mike's team was incredibly knowledgeable, answering all my questions thoroughly and patiently guiding me through the entire process. They made what could have been a complicated decision into a smooth and straightforward experience. Angie, in particular, went above and beyond to find me a policy that not only fit my budget but also provided comprehensive coverage. Her expertise and friendly demeanor made me feel valued as a customer. Overall, I am thoroughly satisfied with my experience with State Farm, thanks to Mike's team and Angie. I would highly recommend their services to anyone looking for reliable and customer-oriented auto insurance. They truly exemplify what great customer service should be"
We responded:
"Jose, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - - Mike"
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david Simpson

June 18, 2024

5  out of  5
rating by david Simpson
"Angie helped me the best any1 has helped me in a long time, I was very slow and she stayed patient and nice and calm with me ,10/10 service"
We responded:
"David, thank you so much for your kind review! Our team takes pride in delivering top-notch support to our customers. - Mike "
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Bigbare 89

June 15, 2024

5  out of  5
rating by Bigbare 89
"They have been with State Farm for years at this particular office and they always take care of us and find us the best rates. Just purchased a new vehicle and as usual they gave us the best rate and were very patient through the process while looking. Zaiyana was amazing through the entire process!!!"
We responded:
"Hello, I’m happy to hear Zaiyana took such great care of you. My team and I will always strive to leave you with a wonderful customer service experience! - Mike "
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Teddy Remias

June 10, 2024

5  out of  5
rating by Teddy Remias
"I had the pleasure to work with "Susan Kincaid" who was awesome to work with!!! She has a tremendous amount of knowledge in the insurance sector. She was able to answer all my questions and give me advice on other insurance matters. SHE IS HIGHLY RECOMMENDED!!"
We responded:
"Teddy, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Mike"
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Jelesa Anderson

May 31, 2024

5  out of  5
rating by Jelesa Anderson
"I had the pleasure of speaking with Angie Calderon today. Talk about amazing customer service. She went above and beyond to meet my instructor needs , while keeping it affordable. Her service was effective and efficient. She made sure I had all of my documents and everything was correct before completing the call. Thank you again Angie !!!"
We responded:
"Jelesa, I am so happy to hear about your great experience with us. We appreciate your review! - Mike "
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Melody827

May 29, 2024

5  out of  5
rating by Melody827
"Wow! is all I can say! I am absolutely AMAZED by the money they saved me on my homeowners and car insurance. Literally saved me $4300+ a year. I am just stunned beyond words. It felt SO GREAT to be able to call my current (well previous now) insurance companies and cancel...and when they asked why, I told them the exact amount of money I was saving. Zaiyana made my transition so smooth. This is my first time changing homeowners insurance in 20 years, so needless to say I was nervous. But there was no reason to be. I'm confident in my decision to change and could cry at the money I saved."
We responded:
"Hello, thank you for the 5-star review! I am glad we were able to make assisting you with your insurance needs such a positive experience! My team and I have very much enjoyed working with you! - Mike "
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Juan Duenas

May 27, 2024

5  out of  5
rating by Juan Duenas
"She was very helpful explaining my options with details so I could understand what I was being offered."
We responded:
"Juan, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their needs. Thank you. - Mike"