State Farm® Insurance Agent Mike Burton

"I’m so glad to be back within the State Farm family/Gaines Co. Micaela Baezj was so incredibly awesome. I reached out because my current carrier increased my rate by $50 a month, Micaela is now saving me an additional $50. So paying 100 dollars less a month is so sweet! She is the best and I will call her whenever I need additional insurance."

"I had the absolute pleasure of working with Susan Kincaid, and I can’t say enough good things about her! She helped me get an amazing deal on my car insurance, and the whole experience felt effortless and genuine. From the moment we spoke, I could feel her warm, caring energy — it’s like she radiates light and love. Susan isn’t just an insurance agent; she’s someone who truly cares about helping people. Her passion for what she does shines through in every conversation. She took the time to understand my needs and made me feel completely supported and valued. If you’re looking for someone who combines professionalism, kindness, and real human connection, I highly recommend Susan Kincaid. She’s a rare gem in this industry!"

"Called me after hours to set up my insurance. Very pleasant and helpful. I am more than grateful. Welcome to State Farm 🩷🩷🩷😁"

"I spoke with Mary. She was very detailed in explaining the coverages to me and gave me a great quote. I will definitely recommend her to family and friends."

"Mary is very good at her job she knows it well in and out .made everything very easy and very polite thanks😁"

"Micaela was GREAT!!! We went from way to high to acceptable..lol"

"Signed up with State Farm through Mikes agency. Worked with Mary who couldn’t be nicer. Everything was done quickly and easily. Looking forward to working with her in the future. Chris Miller"

"Mary was my agent helping me, she is simple to talk to, explain everything in a great manner, over all best experiences I've had with insurance companies , 💯 % recommended!!!"

"Mary was very helpful, she got me my quote in a timely matter and explained what each part of the quote was would highly recommend anyone looking for insurance through state farm to ask for mary"

"Mary was super understanding when helping me make my first car insurance change?"

"Nice people, I suggest going here if you are a new time insurance buyer for a vehicle they are good with pricing instead of paying 6-7 hundred through other places."

"Great customer service. Got my new policy fast."

"I highly recommend Mary! She was extremely polite and positive and even got me almost 50% off for my motorcycle insurance!! She’s awesome!"

"Very friendly and helpful staff, it was easy to switch over and I really appreciate the positive attitude!! Makes all the difference!! Thank you!"

"If you can, I would ask for help from Micaela Baez - she went the extra mile for me to give me a call after work hours just to make sure that there was no lapse in my policy or any problems. When the system was giving her problems on her end, she stayed with me patiently on the phone and even thought of a creative workaround. And she convinced me to add roadside to my insurance policy as well. The experience was very refreshing, especially after talking to many unhelpful people today."

"Mary was exceptional and very helpful in the process of switching me over to State Farm auto insurance. It was easy and seamless. Thanks so much Mary! ☺️"

"Dani was very helpful and knowledgeable. I went to her with questions regarding insurance and when the time came to actually need it, she helped me over the phone quickly and made the process smooth!"

"Absolutely amazing customer service!!!"

"Excellent customer service! And great follow up!!!"

"Micaela Baez muestra profesionalismo y paciencia en referencia a las aseguranzas quedo satisfecho con su servicio"

"Micaela was extremely kind and patient. She made me feel like a true friend. Love u girl!🙏🏿🙏🏿♥️"

"Micaela BaezJ Absolutely the best CSR I have ever spoken to. She was sweet, fun to talk to and I ENJOYED every bit of it!! Y'all need to give this Women a RAISE!!!!!! I had questions and she answered all them with patience and true care!! She was interested in my ramble with breaking the quietness with my obsession of loving retro themes and old fashion items in the 70s-80s!!! You can tell she really enjoys taking care of her customers and I’m so lucky I had her!!! Thank you Micaela!! Bless you heart and your journey through StateFarm and keep that rock on attitude going!! 💖💖"

"New customer and so far so good thank you"

"I worked with a representative by the name of Susan. She is very customer service friendly & professional. We even did an exchange on several of her herbal remedies for health care needs. Keep up the great work."

"Thank you so much to Micaela for helping me through what would’ve been an otherwise stressful and confusing process!!! She made everything so much easier for me. Working with her was seriously a smooth and enjoyable experience, I am particularly grateful for how long she patiently waited on the phone with me even after hours to ensure I was taken care of properly. Such a kind and helpful professional!!! I’m excited to stay in touch with her & her office as a new State Farm customer. LOVE YOU MICAELAAAA!!! 🩷🩷🩷🩷"