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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tommy Lee Flood

Tommy Lee Flood

October 24, 2024

5  out of  5
rating by Tommy Lee Flood
"My experience with Bill Kilpatrick and Mike Burton at State Farm Insurance Agency was a great experience very helpful saved me a tremendous amount of money and also gave me the same coverage that I had with my previous Insurance Company for about $100 a month less thank you so much"
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D Murray

October 24, 2024

5  out of  5
rating by D Murray
"Susan is effective, responsive, consultative and personable. Easy to trust to arrive at the right insurance solution. Thats why I came back to her when I returned to Chicagoland."
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Juan Vargas

October 22, 2024

5  out of  5
rating by Juan Vargas
"Micaela Baez thank you very much for the knowledge and thank you for making the call a great experience."
We responded:
"Juan, serving our customers with the utmost time and attention is a number one priority at our State Farm Agency. We appreciate you! - Mike"
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Keenan Johnson

October 18, 2024

5  out of  5
rating by Keenan Johnson
"Very Professional and attentive!! I wish representative assisted in this way."
We responded:
"Keenan, thank you for your kind words! We're thrilled to hear that you found our service professional and attentive. We always strive to provide the best assistance possible, and your feedback motivates us to keep improving. If there's anything else we can do for you, please don't hesitate to reach out! - Mike"
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Elizabeth Curtis

October 16, 2024

5  out of  5
rating by Elizabeth Curtis
"This agent was super. She was kind and courteous."
We responded:
"Thank you so much for the great feedback, Elizabeth! We are always here to help! - Mike"
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Hudson Tan

October 14, 2024

5  out of  5
rating by Hudson Tan
"Great service! Mike is a extremely nice guy!"
We responded:
"Hudson, thank you for your kind words. We greatly appreciate your feedback and look forward to assisting you again in the future. - Mike "
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Kimberlee Dyer

October 14, 2024

5  out of  5
rating by Kimberlee Dyer
"Zaiyana Floro was really great she help me so much"
We responded:
"Kimberlee, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business! - Mike "
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Yo

October 11, 2024

5  out of  5
rating by Yo
"Really friendly"
We responded:
"Yo, I am so happy to hear about your great experience with us. We appreciate your review! - Mike "
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Joan Ward

October 10, 2024

5  out of  5
rating by Joan Ward
"Representative was very easy to talk to.very patient with my inability to get information in a timely way."
We responded:
"Joan, thank you so much for your kind words about my team and I. Our wish is that we always provide you with an excellent customer service experience. We are honored to be able to assist you with your insurance needs! - Mike "
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Ilene Jones

October 8, 2024

5  out of  5
rating by Ilene Jones
"I just spent an afternoon with Michaela on the phone. She was very patient with all my questions. We just switched all 4 insurance policies from GEICO to State Farm. I don't even think Jake could have done better! Thanks micaela"
We responded:
"Ilene, thank you for your awesome review! We’re thrilled to hear that Michaela was so helpful and patient with all your questions. It’s fantastic that you chose to switch to State Farm, and we’re glad you had a great experience! We appreciate your kind words and will be sure to pass them along to Michaela. If you need anything else, just let us know! - Mike "
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Maria Bruno

October 5, 2024

5  out of  5
rating by Maria Bruno
"Muy servicial y amable."
We responded:
"Hola, espero ser una constante en tus necesidades de seguros. Apreciamos mucho su tiempo y amables palabras. - Mike "
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Jedric Jacobe

October 1, 2024

5  out of  5
rating by Jedric Jacobe
"Micaela Baez was AMAZING! Helpful, considerate, understanding and just a pleasure to work with. Couldn’t have had a better experience with anyone else. Above and beyond service. THANK YOU AGAIN MICAELA! Give this woman a raise!"
We responded:
"Jedric, our wish is that we always provide you with an excellent customer service experience. I am so happy to hear that Micaela took such great care of you! We could not be more happy to see such kind feedback! Thank you. - Mike "
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Saucy_jayyy 12

October 1, 2024

5  out of  5
rating by Saucy_jayyy 12
"Angie was a perfect advisor, she made everything smooth and easy ."
We responded:
"Hello, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Mike "
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Michael Johnson

September 29, 2024

5  out of  5
rating by Michael Johnson
"Mikaela was a great person to talk about what options were available to me when switching from State farm. Made this experience far more convenient than I anticipated."
We responded:
"Michael, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Mike"
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Destiny Rubalcaba

September 23, 2024

5  out of  5
rating by Destiny Rubalcaba
"Micaela BaezJ- Was a great phone representative!!! Our phone call was a 1hr 28mins and she was helpful and great the whole time setting me up with auto & life insurance! Thank you ☺️"
We responded:
"Thank you for your wonderful review, Destiny! We're so glad to hear that Micaela provided you with such great service during your call. Setting up auto and life insurance can be a big task, and we're thrilled she was able to assist you every step of the way. If you need anything else, don’t hesitate to reach out! - Mike"
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Alnes Salkic

September 21, 2024

5  out of  5
rating by Alnes Salkic
"Very professional and straightforward experience. Finished all my insurance needs easy and quickly."
We responded:
"Thank you for your positive feedback, Alnes! We’re glad to hear that you found our service professional and efficient. It’s our goal to make the insurance process as smooth as possible for our customers. If you have any more needs in the future, we’re here to help! - Mike"
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Erin Evans

September 19, 2024

5  out of  5
rating by Erin Evans
"Very pleased with my experience with State Farm & this agency! I highly recommend!"
We responded:
"Thank you so much for your kind words, Erin! We're thrilled to hear that you had a great experience with our office. Your recommendation means a lot to our team. If you ever need anything in the future, don’t hesitate to reach out! - Mike"
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Gabriel Anguas

September 17, 2024

5  out of  5
rating by Gabriel Anguas
"Exelente servicio muy profesional recomiendo mucho a Micaela saludos."
We responded:
"Gabriel, thank you for the 5 star review and kind words regarding Angie."
Profile photo of Yvonne Wilburn (VON)

Yvonne Wilburn (VON)

September 17, 2024

5  out of  5
rating by Yvonne Wilburn (VON)
"'It was a pleasure speaking with Bill Kilpatrick was very helpful, and he a very kind person. I thank him for helping me today."
We responded:
"Yvonne, we are always here to help! We appreciate you taking the time to leave such a kind review. - Mike "
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Shelly Almon

September 16, 2024

5  out of  5
rating by Shelly Almon
"Angie was my representative who assisted me with my insurance needs.. She was amazing and very helpful"
We responded:
"Shelly, I am so happy to hear that Angie took such great care of you! Thank you for putting your trust in our office. - Mike "
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JaQuain Cannon

September 13, 2024

5  out of  5
rating by JaQuain Cannon
"Micaela was very helpful! I give my experience a 10/10."
We responded:
"JaQuain, thank you so much for sharing your positive experience! My team and I are always here to serve you and your insurance needs. - Mike "
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Churro Chu

September 12, 2024

5  out of  5
rating by Churro Chu
"Very informative"
We responded:
"Churro, we appreciate you and your kind feedback! My team and I are always here to help. - Mike "
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Irene Torres

September 11, 2024

5  out of  5
rating by Irene Torres
"Excellent customer service thank you"
We responded:
"Irene, thank you for your kind review! Your experience with our team is exactly what we strive for. - Mike "
Profile photo of Tom Manfre

Tom Manfre

September 9, 2024

5  out of  5
rating by Tom Manfre
"Angie was fantastic. We had an unexpected need for auto insurance and she was able to help us within minutes. We were expecting to lose the car we chose, but Angie saved the day and we were able to walk away with the vehicle. I would highly recommend them for personal service!!!"
We responded:
"Tom, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Mike"
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Megan Monson

September 9, 2024

5  out of  5
rating by Megan Monson
"Angie at State Farm was super helpful with finding me affordable insurance. She explained everything in detail and I feel really good about my decision to get insurance here. Thanks again!"
We responded:
"Megan, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Mike"